Shop operations
Shop Admin
Manage orders, products, fulfillment, delivery, and shop operations.
Dashboard overview
Orders, fulfillment, email, and reservation items needing review.
Needs attention
| Type | Order / Item | Issue | Date | Action |
|---|---|---|---|---|
| Loading… | ||||
Orders
Review paid orders, fulfillment, emails, and buyer notes.
| Order # | Date | Buyer | Items | Total | Payment | Fulfillment | Refund | Type | Attention | Actions |
|---|---|---|---|---|---|---|---|---|---|---|
| Loading… | ||||||||||
Refund Requests
Review buyer refund requests manually. No PayPal refunds are executed from this section.
Manual review queue
Approved requests still require manual refund processing.| Request | Status | Order | Buyer | Item | Requested | Approved | Digital | Actions |
|---|---|---|---|---|---|---|---|---|
| Refund requests not loaded yet. | ||||||||
Products & Inventory
Create, edit, publish, and adjust shop inventory from the database catalog.
Database catalog
Inline edits autosave safe fields.| Product | SKU | Status | Fulfillment | Price | Stock | Reserved | Sold | Preorder | Updated | Actions |
|---|---|---|---|---|---|---|---|---|---|---|
| Products not loaded yet. | ||||||||||
Digital Delivery
Review digital files, token links, download status, and recovery needs.
Download links
No raw tokens are stored or shown after creation.| Order | Buyer | Product / File | Status | Downloads | Expires | Actions |
|---|---|---|---|---|---|---|
| Digital delivery not loaded yet. | ||||||
Digital files
Files are managed from the product drawer.| Product | File | Status | Uploaded |
|---|---|---|---|
| Digital files not loaded yet. | |||
Webhook Log
Review redacted PayPal, order, email, digital delivery, refund, and system events.
System event log
Payloads are redacted. No replay or retry actions are available in this section.| Time | Source | Event | Status | Severity | Reference | Message | Actions |
|---|---|---|---|---|---|---|---|
| Webhook log not loaded yet. | |||||||
All event payload previews are redacted before storage/display. This log is internal and admin-only.
Finance / Reports
Read-only shop summaries for orders, support, refunds, fulfillment type, and product performance.
Top products
Paid item revenue and quantity.| Product | Type | Qty | Revenue |
|---|---|---|---|
| Run a report to load products. | |||
Fulfillment breakdown
Digital, physical, mixed, and support activity.| Type | Items | Qty | Revenue |
|---|---|---|---|
| Run a report to load breakdown. | |||
Refund request summary
Requests only. No PayPal refunds are executed here.| Status | Count | Requested | Approved |
|---|---|---|---|
| Run a report to load refund requests. | |||
Order status summary
Paid, failed, pending, and other order states.| Status | Orders | Total |
|---|---|---|
| Run a report to load order status. | ||
Attention summary
Read-only pointers from refunds, digital delivery, and system events.| Area | Count | Meaning |
|---|---|---|
| Run a report to load attention items. | ||
Definitions
Net estimate subtracts approved refund request amounts from gross sales. Section 6 does not confirm processor-level refunds.
Tax shows recorded order tax only. This section does not calculate, file, or advise on tax obligations.
Reports are read-only. No checkout, PayPal, refund, inventory, or public shop behavior is changed.
Living Library Manager
Open the dedicated protected Library Manager page to create, edit, import, preview, and save actual Living Library records.
Dedicated manager page
Shop Admin no longer embeds the Library Manager, avoiding iframe/security and cramped-layout issues.Use the new admin Library Manager for database load/save, hero images, blocks, public preview, AI template download, and AI JSON import. This keeps shop operations separate while using the same protected admin access.
Settings / Status
Manage approved shop and public-site settings. Secrets remain in Netlify environment variables.
Service status
Read-only checks for checkout, payment credentials, email delivery, and the database connection.
Checkout
Storefront- Status
- Loading…
PayPal
Payment- Status
- Loading…
- Status
- Loading…
Database
Netlify- Status
- Loading…
Tracking and buyer help
Maintain the options used by order fulfillment and the public order-help form.
Carrier tracking lookups
Use {tracking} where the tracking number should be inserted.
Order help issue types
These labels appear in the public order-help form.
Construction / project note popup
Configure the approved optional site-wide note without changing public page layouts.
Project Updates
Add, edit, pin, date, preview, and archive the public update cards.
Uploaded shop files
Review usage before changing product images or digital-delivery files.
Uploaded product images
Usage counts include active product links.
| Preview | Image / alt text | Active products | Status | Actions |
|---|---|---|---|---|
| Assets not loaded. | ||||
Uploaded digital files
Deletion warnings remain active for files linked to products.
| File | Active products | Status | Uploaded | Actions |
|---|---|---|---|---|
| Digital files not loaded. | ||||