Shop support

Refund request

If your purchase did not meet expectations, send the details here. Requests are reviewed manually and submission does not guarantee a refund.

Requests are reviewed with care

Every request is reviewed by a person. If we can match the request to an order, we will follow up by email.

Digital items and downloadable content may be non-refundable depending on the product and policy.

We will review the request and follow up if we are able to match it to an order.